I've had quite a few friends and family wonder how to get an Amazon customer service rep on the phone, so instead of going through the instructions one-by-one, I thought I would publish them here and link people as needed. If this helps you as well, all the better! Cheers! STEP 1: Navigate to "Help" … Continue reading Getting Help from Amazon by Phone
Tag: customer service
Care
I came across this post recently titled simply Care and thought I would pass it along. It reads almost like a personal mission statement on caring about your customers and caring about what you do. It’s a quick but inspiring read. This is one of my favorite lines in the piece: The people that care about what they … Continue reading Care
Don't just sit there! Share this!
Hired.fm Interview with Automattic’s Matt Mullenweg
In case you missed my dissertation post on Automattic's hiring process or if you read it and want to hear a bit about it straight from Matt Mullenweg, check out this interview. Matt also talks about our distributed teams and offers general insight on WordPress and Automattic.
Don't just sit there! Share this!
Fitbit.com: Customer Support Done Right
Today, I was the grateful recipient of truly outstanding customer service, courtesy of Fitbit, and want to give a special shout-out to Carly there. So, what made this experience so great? For starters, the response time on my help requests was phenomenal. I had purchased an Aria wifi scale and couldn't get it to connect … Continue reading Fitbit.com: Customer Support Done Right
wendy {dot} blog 